Your on Demand Support Solution
virtual design assistance on demand
Swift Assist
Introducing Swift Assist - a premium fast-track support service tailored exclusively for Interior Designers.
Whether you're short on time or just need that expert touch, our team of experienced Virtual Interior Design Assistants are here to help tackle those backlogged tasks, so you can meet a deadline or simply get back on track.
Are you in need of an extra pair of hands, but not looking for ongoing support?
45- minute Scope Review Call and Questionnaire - We'll discuss your needs, goals and priorities to ensure your project runs smoothly.
8 hours of dedicated 1:1 Focus - Your assigned VA will work exclusively on your projects, tackling the tasks that you need completing now.
Fast-track Deliverables - You'll have 2 hours of revisions or enhancements to ensure your completed deliverables are perfect!
Follow up Support - 5 days of access to your VA for any questions or adjustments.
what's included
WHY CHOOSE SWIFT ASSIST?
We understand that project loads ebb and flow in this industry, so our packages have been crafted to tackle priority tasks - fast. Whether you are looking for a back-office boost, a powerhouse procurement session or a Design partner for the day, we are here to provide the support you need, exactly when you need it.
step five
Support
step one
Booking
step two
Preparation
step three
Execution
step four
Completion
You will have access to your dedicated VA via email for 5 business days following the delivery of assets for any 1:1 support needed with questions.
Once you complete our online Inquiry form, you will receive a Welcome Email with your tailored Project Questionnaire and 50% deposit request to secure your Swift Assist session.
Once payment and your questionnaire are received, you will be matched with your dedicated VA to schedule your project Scope Review Call. You will provide any necessary assets and materials to ensure timely completion.
Your VA will provide 8 hours of dedicated support to your project, executing the agreed tasks within the predetermined timeline. You will have a chance to review deliverables and provide any necessary feedback or edits.
Your dedicated VA will provide the final deliverables and any supporting documentation within 1-5 (maximum of 10) business days of your initial call. The 50% balance payment will be due upon delivery of your completed project.
Our Fast-Track Process
inquire now
Ready to get started?
Simply complete our Swift Assist Inquiry form below to get started! We will send through your Welcome email and Project Questionnaire so you can be matched with your dedicated VA.
No Discovery Call required.
Swift Assist Packages
Design on Demand
INVESTMENT: $995
- Drafting
- Elevations & Floorplans
- Space Planning
- Sourcing
- Moodboard Presentations
- Material Selections
- Finish Schedules
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Procurement Powerhouse
INVESTMENT: $895
- Proposals & Quoting
- Placing Orders
- Tracking Orders
- Updating PO's
- Damage Claims
- Scheduling and Installations
- FF&E and Spec Books
- Care & Maintenance Packets
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Back Office Boost
INVESTMENT: $850
- Inbox Management / clean up
- Filing System set up and Organization
- Software Set up
- Project Management
- Calendar Management
- Creating Internal Processes
- Documenting SOP's
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Marketing Mastery
INVESTMENT: $795
- Newsletter Templates
- Blog Writing
- Client Onboarding / Internal Template Set ups
- Website Updates
- Client Gift Solutions
- Testimonial Requests
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Swift Assist FAQ's
HOW DO I BOOK A SWIFT ASSIST package?
do we have a discovery call?
You can complete our Booking Form above! Simply choose the package which best suits your needs, then you will receive a Welcome email with instructions to complete your Project Questionnaire and make the Deposit payment. Once payment and the questionnaire are received, you will be matched with a VA for your specific needs.
There is no prelim Discovery Call required as this is a fast-track, on demand service. You will have a Scope Review Call with your assigned VA once booked to confirm your requirements, deliverables and timeline.
what type of tasks can i assign to my va?
Our experienced Virtual Design Assistants will be able to offer one-off support with a range of tasks from purchasing, order tracking, moodboard creation, FF&E and finish schedules, administrative duties, marketing templates and more. Please review our package offerings above. Once signed up, packages are not interchangeable.
is there a contract required for this service?
No contract is necessary, however our Policies and Expectations document provided in your Welcome email outlines the terms of service. This includes information about cancellations, turnaround times, revisions etc. We request a signed acknowledgement to confirm you have read and understood our policies.
what if my tasks take more than a day?
how soon can i expect the deliverables?
Our packages include up to 8 hours of 1:1 dedicated support to complete a pre-agreed scope of work. For extensive projects, you could book more than one Swift Assist package or any additional time needed to complete will be billed hourly at 10% of the package price. We also offer ongoing retainer support packages.
Typically, tasks are completed within 1-5 business days following the Scope Review Call depending on their complexity, scope and how soon we receive all of the necessary assets and logins to start your project. All packages are to be completed within 10 business days of the Scope Review Call.
WHAT SOFTWARE DOES your TEAM use?
Our team is trained in a variety of software and platforms to help facilitate your Swift Assist package. This includes, but is not limited to, Studio Designer, IVY, Houzz Pro, Mydoma, Design Files, Materio, Design Manager, Programma, AutoCAD, SketchUp, Asana, Click Up, Canva and more.
"The entire process of working with MC virtual assistants, from onboarding to offboarding, was organized, clear, and thorough."
My VA was instrumental in getting my business through a very busy time. She was multi-talented and very capable in handling the myriad tasks I sent her way. I knew the work would be completed on time and beyond expectation. She has been an absolute pleasure and a huge help!
FLORENCE STREET INTERIORS
WHITNEY WIGGINS
"A total game changer for my business.”
From day one, Melissa was able to take on the time-consuming administrative duties that were bogging me down and taking away from time spent designing and working directly with clients. She streamlined most of our processes resulting in more efficiency and productivity on all levels. Her cheerful demeanor, charming British accent and ability to immediately make a positive impact on the organization of my business felt like I have my own Mary Poppins!"
SERENA ARMSTRONG INTERIORS
SERENA ARMSTRONG
Operations Manager working with Interior Designers (Laura Carlucci)
Tina Crowell
"A Great Experience”
We had a great experience working with MC Virtual Assistants - the communication and process was always on point
“The Onboarding was super easy”
Dwell & Oak
Jennifer Ma
I used MC Virtual Assistants and Melissa was so pleasant and wonderful to chat with. The onboarding was super easy and I was able to pair up with a Virtual Assistant to help me with procurement for all my small interior design studio needs. Thanks Melissa for your help in making my work life much easier!
“Best Decision Ever”
Sarah Allen Designs
Sarah allen
MC Virtual Assistants has been a wonderful resource in growing my design team. My VA has been a high level addition and asset and the person I rely on for client communications, high stakes order processing and trouble shooting. He shows complete professionalism, follow through and is very adaptable. I'm so thankful to Melissa as I grow my business.
